Unlocking IP Efficiency and Cost Savings Without Additional Investment
A global pharma and biotech leader needed to reduce IP operating costs while maximizing the return on its technology investments. Through partnering with PSS Solutions, it transformed its operating model and workflows, delivering substantial savings and freeing capacity for higher-value IP work.
Challenge
Maximizing IP Technology ROI Under Budget Pressure
The Head of IP approached us with an urgent need to reduce budget by 20% while increasing value from a recent investment in new technology.
Solution
Zero Additional Investment, Maximum Impact
Leveraged existing technology with zero additional investment through innovative process redesign. Aligned the operating model with PTO digitalization initiatives, streamlined outside counsel workflows by removing routine reporting and redefined the collaboration framework.
Impact
Significant Cost Savings and Capacity Shift Achieved
The client reduced internal mail intake and processing overheads by 5.8 FTEs, improved quality and speed, shifted capacity from administrative tasks to substantive value add IP work and delivered estimated annual savings on outside counsel of $11m in 2021.
