Today we announced a major new development for the Private Practice sector: a specialist service designed to fundamentally change how IP firms approach their technology landscape.
IP-IT, created by PSS Solutions in collaboration with White Consultancy, brings together deep IP domain understanding and independent IT advisory expertise in a way that is unique in the market.
What makes this service different is simple: our IT capability is grounded in real experience working within IP firm environments, understanding not just systems in theory, but what the data actually represents, how it flows through IP workflows and how it drives real operational decision-making. Alongside this, our senior IP operations experts provide strategic guidance, helping steer direction and ensuring recommendations are grounded in best-practice IP operations, real-world day-to-day needs, and a future-proofed technology landscape.
Technology investments in IP firms are significant and often long-term commitments. Because of that, it becomes even more important to ensure organisations are getting full value from what they already have, rather than continually adding complexity on top of underused or misunderstood systems.
Built specifically for IP firms, IP-IT responds directly to this gap.
Rather than adding more tools or layers of complexity, the service focuses on clarity – helping firms better understand, use and evolve the systems they already rely on, while improving data quality, integration and long-term resilience.
As Nadine Stuttle, CEO of PSS Solutions, explains:
“After many years working in the industry, we’ve seen a consistent pattern: firms struggling with increasingly complex IT environments, where traditional IT support often lacks a true understanding of the underlying IP workflows, data structures and operational realities. IP firms don’t need more technology for the sake of it; they need confidence in the systems they already rely on. IP-IT is about bringing clarity, control and smarter use of existing investments, helping IP firms shift their technology from a cost and operational necessity into a genuine driver of growth and competitive advantage.”
And Chris White, CEO of White Consultancy, adds:
“From an IT perspective, we repeatedly see environments that have grown in layers over time: systems, integrations and data flows that no longer reflect how the business actually operates. The challenge is rarely the individual tools; it’s the architecture between them. IP-IT is about stepping back, rationalising complexity and building a clearer, more stable technology foundation that firms can actually trust. It is an on-demand and flexible service, allowing us to support firms with specific technical needs as and when they arise.”
IP-IT addresses some of the most common pressures facing IP organisations today, including underused Microsoft 365 capability, fragmented systems, limited data visibility and quality, and the challenge of maintaining stability through change and upgrades.
This announcement marks an important step in redefining how IP firms can protect their existing technology investments while building a stronger foundation for growth.
Interested to learn more? Find our service overview below!
